Cable Dahmer Chrysler Dodge Jeep Ram

I love my car, and people have been mostly nice, but this has been a fiasco: -Advertised car was not for sale, not informed until after test drive that it was actually the owner’s daughter’s… -Paid deposit for car that was “stuck at the rail yard”, but a substitute was found locally. Was never allowed to see vehicle as it was “being detailed” for 2 hours. After purchase realized it was missing key features that originally were agreed to. I was supposed to recieve a credit but the check for all money back did not have an itemized receipt to show what all went into the total. -Deposit was not applied to purchase. Was supposed to void at purchase, but failed to do so. Requested a refund, was supposed to be sent to accounting for a check to be cut in 48hrs, 3 weeks later no check. Spoke to accounting, the requrst for the check was never submited. They just don’t seem to have it together…

Took my vehicle in on a Friday to get diagnosed for an issue. I was told by Chris that it would be done by the following Tuesday and that he would contact me. I was also told that it would be $200 for them to diagnose it. I called that Tuesday evening after not hearing anything and no one knew anything about my vehicle even being checked in at their shop and was told they’d have to call back (Chris was off). Finally got a call back from Brad who was very short on the phone and stated that he would take care of it and call me back to give me an update on my vehicle diagnosis that same day. After not hearing anything I called back Wednesday and talked to Chris and he didn’t even remember me dropping off my vehicle. He finally said he passed it off to someone else (Brad) and that it should be getting diagnosed that day. After not hearing anything back I went up to the shop Thursday to inquire about my vehicle. I spoke to Brad and he said it would be looked at until Friday afternoon. Frustrated but couldn’t do anything about it I said ok. Later that afternoon I get a call from Brad saying they couldn’t figure out the issue and would need $750 more for them to tell me what’s wrong with my vehicle. He was not very helpful at all and very short in our interactions. I will never go back to this place for anything. I feel very taken advantage of and like I’ve been scammed.

Shelby was a great help to my first time being here