Cable Dahmer Chevrolet of Kansas City

I would give 0 stars if I could. My experiences with this dealership have been nothing short of infuriating and appalling. The level of incompetence in their so-called service department is not just unacceptable—it's downright astonishing. Service department? Let’s call it the circus department, because that’s exactly how it feels every time I attempt to deal with them. Every single call turns into a frustrating maze where I’m forced to re-explain my situation over and over, only to be bounced around between team members—or worse, transferred to a completely different store. Half the time, they don’t even bother to introduce themselves when answering the phone. The lack of organization is staggering: they fail to take notes, have no idea what’s going on, and didn’t even open a ticket to document that my car was in their care. To top it all off, they once told me they didn’t know where my car even was. How does that even happen? Their communication is a complete disaster, their service is a joke, and their inability to complete work correctly—or even on time—is a slap in the face to customers. Gaslighting me by claiming something is fixed when it isn’t? That’s the one thing they seem to excel at. Avoid this dealership at all costs. They are a masterclass in how not to run a business. Infuriating. Unprofessional. Unreliable. Enough said. Unfortunately I’m stuck here until my warranty’s end but run from this place do not waste your time or money. Not one experience has been good to the point that I’m so willing to pay full price and forgo my warranty and go somewhere else

Satisfaction , good service

Hands down best experience buying a car I’ve ever had! Salesman Coop and Sales Manager Brandon took care of everything and were up front about everything from the very start! They got me in exactly what I was looking for at exactly the price point I needed to stay in… if you’re looking to buy a car or truck 10 out of 10 would recommend!!